Customer service and the product is excellent!
I've tried all the big brands in outdoorsy sandals over the years and none have been quite right. Bedrocks are perfect for me. They've been great for lots of different activities, including hiking, light trail running, beach, slippery and rocky tide pools, and city walking. I have narrow feet and medium-to-high arches. I haven't worn sandals with a thong-style strap in probably 20 years but I got used to it very quickly. One thing to note is that the strap/sizing adjustment is super important - my first time wearing them without adjusting I got massive blisters all over both feet. After adjusting properly I've had no issues at all.
I love these for multi-pitch climbs with relatively simple approaches. I used them on Durrance and the Conn Diagonal between pitches and on rappel. They were much lighter and less bulky than approach shoes but had enough grip and were secure enough to do some light scrambling and a short hike back to the car.
I am very happy with my sandals. They fit great right from the first time wearing them. I will be buying another pair!
These fit perfectly. I wear a size 8 and I sized up to the 9 as suggested, and they are so comfortable. I'm getting used to the toe strap, but it's softening up nicely. I love the sole, feels supportive enough without being bulky. Love them!