We accept returns on un-worn standard sized sandals (Returns must be unworn, in the state you received them, and in the original packaging) for up to 30 days. We will not accept sandals that have been worn outside for return or exchange. We do not accept returns on custom sized sandals. Please fill out the Returns Form to get a return authorization. We will reply within 3 business days with a free USA return shipping label to complete your return. If outside the USA, we still process free returns but will not cover the cost of shipping.
We manufacture Bedrock Sandals in the USA with high grade materials and minimalist designs to create exceptional footwear that we stand behind 100%. From High Sierra alpine trails all the way down to the Bay Area, we wear the products we make. Bedrock Sandals come with our Rock Solid Warranty for the lifetime of their Vibram soles. Our Warranty covers all sandals with atleast 1mm of Vibram sole material remaining below the balls of your feet. If your sandal sole or straps break undeliberately during this time we will either repair or replace them for free and cover the cost of shipping both ways (USA). We can offer such an strong warranty because we build all Bedrocks to the highest quality standards with the highest grade of materials available.
Bedrock Sandals offers free First Class USPS Shipping to all USA online orders! In addition Bedrock Sandals offers Next Day Express USPS Mail for additional cost. Once orders are shipped from Bedrock Sandals customers will be automatically notified with shipment tracking information so they can follow the progress of their package!
Bedrock Sandals offers USPS First Class shipping, and Priority Class Shipping methods to International customers and can deliver to most any country in the world. Once orders are shipped from Bedrock Sandals, customers will be automatically notified with shipment tracking information which will not proceed once the package has left the USA. Once outside of the country, during international shipping, Bedrock Sandals is not accountable and for extra time spent in customs or for extra duties incurred, and unfortunately is generally unable to assist customers with tracking issues. Packages can sometime get delayed 4-6 weeks in some customs offices. For faster International Shipping delivery please select the USPS Priority Method.
By purchasing any products from Bedrock Sandals you LLC explicitly indemnify Bedrock Sandals LLC from any injury, damage, or wrongdoing that results during use of product. Bedrock Sandals LLC is not accountable and not responsible for any personal injury caused to oneself or others during product useage or from resulted useage of any products manufactured and sold by Bedrock Sandals LLC.