Frequently Asked Questions

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What are Bedrock Sandals?
Bedrock sandals are minimalist footwear made in the USA from quality lightweight materials. We build them to run, hike, travel, and live!
How much do Earthquake Sandals weigh?
A size 9 Earthquake Sandal weighs 3.3 ounces. For comparison the same sized chaco weighs 16 ounces.
Do Bedrock Sandals fit like normal sandals?
Bedrock Sandals, unlike conventional sandals, are designed to act as a second skin beneathe your feet - giving some protection while not impeding natural foot function. Bedrock Sandals fit snugly and follow exact length of your foot as close as possible. Check out our How To page to find your size.
Can Bedrock Sandals run on trails and roads alike?
Absolutely. Bedrock Sandals are rugged enough to run technical trails and minimalist enough to run roads with natural foot mechanics.
How do I figure out my sandal size?

Measure the length of your foot in cm and round up to the nearest centimeter (e.g 24.3 cm would get a size 7 Mens). Consult our How To page for more help.

How do I order a custom pair of sandals?

Choose the custom size option when ordering sandals. Consult our How To page for help on how to trace your feet and where to mail the tracings.

What is the return policy on Bedrock Sandals?
We accept returns on un-worn standard sized sandals for up to 30 days and ask customers to cover shipping expenses back to our shop. Please contact us at support@bedrocksandals.com to get a return authorization before shipping. If you wear your sandals but have issues with finding a good fit or the right size we always offer free size exchanges. Also our customer support is committed to helping you enjoy your bedrocks to the fullest - if you ever have any questions please email us support@bedrocksandals.com and we almost always respond back same day.
How does the Bedrock Buckle System work?
The buckle holds the strapping together and creates a multi-directional adjustment system. Twist the buckle to the outside of the foot to move the buckle up and down the thong strap. Twist the buckle to the inside of the foot to tighten the strapping.
I just ordered! When will I get my sandals?
Standard sized sandals typically ship out 1-3 days after order is placed. Custom Sandals will be built once tracings are recieved.
Do I need to re-send tracings for my next custom pair?
No. We keep all tracings on file so we can build custom orders more efficiently.
Is there any way to contact Bedrock Sandals with questions?

Send questions to our support email at support@bedrocksandals.com

I got my Bedrocks but they aren't the right size! How can I do a size exchange?
We ask you to send us back your sandals to Bedrock Sandals 1905 Franklin Dr. Charlottesville, VA 22911. Include a note with your preferred size. We will print out a free shipping label for your exchange. Please visit our Returns / Exchanges page for more information.
What is the return policy on Bedrock Sandals?
We accept returns on un-worn standard sized sandals (Returns must be unworn, in the state you received them, and in the original packaging) for up to 30 days. If you wear your sandals but have issues with finding a good fit or the right size we always offer free size exchanges. Also our customer support is committed to helping you enjoy your bedrocks to the fullest - if you ever have any questions please email us support@bedrocksandals.com and we almost always respond back same day. For more information please visit our Returns / Exchanges page.
How do I lace up new straps on my sandals?

Check out our Lacing Video on the How To page.



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